About conference


Children's Clinical University Hospital (CCUH) organises international conference "Caring for People in Healthcare". During the event, local and international experts will discuss and share their perspectives on positive patient and family experiences in healthcare settings.

"A positive experience for patients and their families has been one of Children's Hospital's strategic priorities for several years and is as important as clinical outcomes, quality of care and patient safety. We want to share this carefully collected experience in order to continue to work together to implement improvements in healthcare institutions in Latvia", says Valts Ābols, Chairman of the Board of the Children's Hospital.

The conference will cover topics such as: the patient experience in Latvian healthcare facilities; what matters to patients around the world; how to care for healthcare workers to engage and help promote a positive patient experience; what person-centred healthcare is and how it has been successfully implemented by one of Spain's largest health networks, which includes more than 50 hospitals.

Experts from Latvia, the United States, the Netherlands and Spain will share their experience on how to promote patient awareness and willingness to engage with healthcare professionals to achieve the best possible clinical outcomes.

The conference is open to medical, healthcare, customer service, health administration and patient organisations.

Participants of the conference, caregivers and clinicians, will receive 4 continuing education points.


Information about the conference organizer

Children's Clinical University Hospital is the largest specialised paediatric multidisciplinary hospital in Latvia. In total, more than 100,000 young patients visit the hospital every year. Around 15,000 patients receive medical care at the hospital each year, while the outpatient clinic provides more than 300,000 outpatient visits.

TheChildren's Clinical University Hospital employs Latvia's leading specialists, who are the only ones in the country who also deal with highly complex and rare health problems in children, providing multidisciplinary treatment, as well as developing educational and scientific issues and promoting public health literacy.

The Education and Science Department of the Children's Clinical University Hospital is actively involved in the implementation of the Children's Hospital strategy, promoting the improvement of the quality of treatment and care, education and further training, knowledge transfer to the regions, and the development of science and research.

The hospital's vision outlines its commitment to become the most internationally recognised, high-quality, safe, child- and parent-friendly medical, educational and scientific ecosystem in Latvia and the Baltics.


State JSC “Children's Clinical University Hospital“

Vienības gatve 45, Riga, LV-1004